Last updated: February 24th, 2016
In order to use the Services, you must register with us and create a Lifeyo account. During the account registration process, we will collect certain information from you, such as your email address, your first and last name, and a password. You must provide all of this information to obtain a Lifeyo account. You may also, if you so choose, store your social medial credentials as part of your account.
Communications with Lifeyo
We use third party service providers to assist us in managing and administering communications and emails sent to us through the Website. Any personal information disclosed through such communications will be governed by such third party vendors’ privacy policies.
If you choose to continue using our Services via a paid Plan, we will collect the following personal information from you: credit card number, credit card expiration date, billing name, and zip code. We will keep this information on file in our secure server in order to process payment of your recurring Fees. This information is used to verify credit card authenticity, and process payments as per your applicable service agreement. Upon discontinuation of our Services, your credit card information will be destroyed on our billing system. If we are unable to process payment of Fees owed by you, this information, along with your account information, may be used to contact you.
Third Party Payment Processors
When accessing web pages on the Website, we may log your IP address, access URL, time of access, geographic location, browser type, and referral URL in order to provide us with internal information regarding site traffic statistics. This information may also be used to identify users who are using the Services for spam or other activity that is deemed in conflict with our Terms of Service. Otherwise, this information is used in the aggregate, and is never linked back to any personal information.
Comments and User Content Posted to the Website
If you post any comments or User Content on the Website, you should be aware that any personal information you choose to provide may be read, collected, or used by other users of the Website, as well as other third parties. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website. We are not responsible for information you choose to post in this forum.
The personal information we collect from you is used to provide you with the Services. We may use this information to send you occasional notifications regarding issues relating to the Services, such as maintenance periods, billing problems, account expirations, and other items that may impact your use of the Services. We also may use and disclose your information to our third party service providers in order to send you messages regarding new services or other products from Lifeyo. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also use information collected through our service logs to identify potential cases of abuse and to establish statistical information regarding Website traffic. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system. We may display personal testimonials of satisfied users on our Website in addition to other endorsements. With your prior consent, we may post your testimonial along with your name.
We store all user information in secure databases protected via a variety of industry standard access controls. Secure passwords, SSL encryption, diskbased encryption, firewalls, and other measures are in place to help us protect your data. The security of your personal information is important to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and thus no company, including Lifeyo, can fully eliminate security risks associated with the transmission of personal information through online transactions.
All information that we store related to your Lifeyo account, including any Plan billing information, is accessible to you when you log in to your account. You may correct, update, or delete your information at any time, and we encourage you to keep this information up to date.
To remove your personal information from our system, you must delete your Lifeyo account. Your personal information will be removed immediately. If you wish to only remove your Plan billing information, however, simply cancel your Plan. You may cancel your Lifeyo account and/or your Lifeyo Plan once you have logged in to your Lifeyo account.
We will retain your information for as long as your Lifeyo account is active or as needed to provide you with the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Announcements Relating To Services
We will send you announcements related to the Services when necessary to do so. For instance, if the Services are temporarily suspended for maintenance, we may send you an email. Generally, you may not opt out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to delete your Lifeyo account.
With your permission, we may also send you messages from time to time regarding new features, promotions, or services that we will offer to our users. You may opt out of these communications at any time by clicking on the link at the bottom of our communications to you, or by changing your preferences in your profile as further described below.
Upon issuing a customer support request to Lifeyo, we may use your information and email address to contact you regarding your inquiry.
Only nonpromotional announcements related to the Services, as described above, will be issued without prior authorization. If you do not wish to receive promotional announcements from Lifeyo about new products or services, click on the link at the bottom of our communications to you.
Upon deleting your Lifeyo account, you will receive no further communication from us.
Aggregate Information (not personally identifiable)
We may share aggregated demographic information about our user base with our marketing partners. This information does not identify individual users. This information contains statistics related to traffic and the geographic location of our customers. We also may share aggregated user information with third parties that help us analyze our user base to improve the Services.Other than as described herein, we do not link aggregate user data with personal information.
Personally Identifiable Information
We employ third-party service providers to perform functions on our behalf. Examples include credit card processing, email service providers, and data analysis. These service providers have access to personal information needed to perform such functions on our behalf and authorized to use your personal information only as necessary to provide these services to us.
We may release account and other personal information when we believe release is necessary to comply with the law; to enforce or apply our Terms of Service; or protect the rights, property, or safety of Lifeyo, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
We gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer websites, to track users’ movements around websites and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personal information.
We and our partners, affiliates, or analytics or service providers use technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the Website, tracking users’ movements around the Website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We may partner with third parties to either display advertising on our Website or to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.
Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 years of age has provided us with personal information, we will delete such information from Our files.
All correspondence should be sent to:
9415 Culver Blvd
Culver City, CA 90232